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ConnectSphere has a great track record in successful service improvement programmes and can offer you a pool of expertise.
As authors of ITIL® V3 and the standard ConnectSphere can help you achieve ISO/IEC 20000 quickly whilst adding value to your business.

Training and Seminars

For more information about a particular course or seminar and how to make a booking, please click on its name.

ISO/IEC 20000
ISO/IEC 20000 Planning and Achieving
Introduction to ISO/IEC 20000
ISO/IEC 20000 Discovery and Mobilization Workshop
ISO/IEC 20000 for Implementers and Consultants

IT Service Management
Introduction to ITIL® Service Management
ITIL V3 Intermediate Course - Release, Control and Validatio
ITIL V3 Intermediate Lifecycle Course Service Transition
ITIL® V2 - V3 Foundation Bridging Course
ITIL® V3 Foundation Course
ITIL® V2 to V3 Managers Bridge Course

Other Business Development
Account and Relationship Management
Change, Configuration and Release Management Essentials
CobiT Foundation Course + Game
Implementing CobiT for IT Management and Governance Workshop

News

ITIL V3 course and qualification update...

Free seminar ITIL and ISO 20000...

Courses Coming Soon

ITIL® V2 - V3 Foundation Bridging Course: 09 Sep 2008

ITIL® V3 Foundation Course: 16 Sep - 18 Sep 2008

ITIL® V2 to V3 Managers Bridge Course: 22 Sep - 26 Sep 2008

Full course list...