ITIL® Intermediate Service Lifecycle Stream

ITIL® Foundation Bridge Course One day for £240 FREE Foundation Handbook

ITIL® Manager Bridge Course 27 Sept – 01 Oct DOWN to £1199 at Lensbury Conference Centre

ITIL® Intermediate Service Strategy Course 27 – 30 September DOWN to £890 with FREE Lifecycle publication

The focus of this stream is the service lifecycle itself, the use of process and practice elements used within it and the management capabilities needed to deliver quality Service Management practices in an organization. It includes individual courses and qualifications built around the 5 core ITIL volumes:

Service Strategy
Service Design
Service Transition
Service Operation
Continual Service Improvement

Candidates can combine these units with Capability Lifecycle stream modules to achieve the ITIL Expert Level.

These qualifications are being launched in October 2008 and January 2009 by the OGC’s Official Accreditor – The APM Group Limited.