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As the only official study aid for the ITIL Foundation exam this book presents the latest syllabus and ITIL content from a learning perspective.
Filled with practical advice for candidates, it offers an invaluable overview of the purpose and objectives of the ITIL framework. There are sample questions throughout, along with answers that are thoroughly explained and referenced to aid the learning process.
This study aid is ideal for those new to ITIL and is also suitable preparation for the version 2 - 3 bridging paper.
As you prepare to take your ITIL foundation exam don't let this book leave your side.
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