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 'A' Pack - ITSM Standards and Self Assessment Workbook  'A' Pack - ITSM Standards and Self Assessment Workbook £129.00 Buy Now 
 'B' Pack - ITSM Standards & Guidance Kit  'B' Pack - ITSM Standards & Guidance Kit £149.00 Buy Now 
 'C' Pack - ITSM Standards & Guidance Kit and a set of ISO/IEC 20000 books  'C' Pack - ITSM Standards & Guidance Kit and a set of ISO/IEC 20000 books £299.00 Buy Now 
 A Managers Guide to Service Management  A Managers Guide to Service Management £39.00 Buy Now 
 Achieving ISO/IEC 20000 - All 9 books  Achieving ISO/IEC 20000 - All 9 books £200.00 Buy Now 
 Achieving ISO/IEC 20000 - Capacity Management  Achieving ISO/IEC 20000 - Capacity Management £25.00 Buy Now 
 Achieving ISO/IEC 20000 - Enabling change  Achieving ISO/IEC 20000 - Enabling change £25.00 Buy Now 
 Achieving ISO/IEC 20000 - Finance for service managers  Achieving ISO/IEC 20000 - Finance for service managers £25.00 Buy Now 
 Achieving ISO/IEC 20000 - Integrated service management  Achieving ISO/IEC 20000 - Integrated service management £25.00 Buy Now 
 Achieving ISO/IEC 20000 - Keeping the service going  Achieving ISO/IEC 20000 - Keeping the service going £25.00 Buy Now 
 Achieving ISO/IEC 20000 - Making metrics work  Achieving ISO/IEC 20000 - Making metrics work £25.00 Buy Now 
 Achieving ISO/IEC 20000 - Management decisions and documentation  Achieving ISO/IEC 20000 - Management decisions and documentation £25.00 Buy Now 
 Achieving ISO/IEC 20000 - Managing end-to-end service  Achieving ISO/IEC 20000 - Managing end-to-end service £25.00 Buy Now 
 Achieving ISO/IEC 20000 - Self Assessment Workbook BIP 0015  Achieving ISO/IEC 20000 - Self Assessment Workbook BIP 0015 £40.00 Buy Now 
 Achieving ISO/IEC 20000 - Why people matter  Achieving ISO/IEC 20000 - Why people matter £25.00 Buy Now 
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01.'C' Pack - ITSM Standards & Guidance Kit and a set of ISO/IEC 20000 books
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