Breakfast Seminar

ITIL® Service Management Professional Development

Your options for getting the best results

15 April 2010 – Central London
6 May 2010 – Stevenage, Hertfordshire

ConnectSphere invites you to a breakfast seminar intended to update you on ITIL training options for 2010, and to help you align your own personal development plans with the appropriate qualification to support your role. Managers will find out about professional development tracks that are suited to different organizational roles and individual needs.

This seminar aims to:

• provide knowledge of training options available in all areas of ITIL Service Management
• help you make best use of your time and funds when choosing courses
• give you updates on the future of ITIL and relevant qualification implications

To view the presentation please click here

Who should attend?

Learning and development managers, training managers, procurement managers, IT managers, service professionals, any individual working within a service management role.

The seminar will be presented by Shirley Lacy and Michelle Hales, both accredited ITIL trainers and examiners.

Agenda

0845 – 0900 Registration and Coffee

0900 – 0930 Introduction and ITIL qualification update

0930 – 1000 Qualification options for key roles

1000 – 1030 Open Forum – How to get the best result

1030 CLOSE

Registration

This is a FREE event. Those attending will receive a discount voucher that can be used for any course booked in 2010.

For a registration form please contact ConnectSphere – ISEB accredited Training Provider

For a registration form please email: enquiries@connectsphere.com or telephone: 0845 838 2345