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Align IT with your business strategy


  • Achieve real value from your IT services
  • Get the best from your organization and people
  • Build your capability in service management
  • Make rapid improvements
discover how

Leaders in best practice IT Service Management

 

Enabling customers to deliver best value services with true business and IT integration, ConnectSphere has a proven track record across industry and government sectors in IT Service Management (ITSM) consultancy and ITSM ITIL® training. Our expert team has written and contributed to the development of COBIT, ITIL® best practices and ISO/IEC 20000.

NEW!!! ITIL and ISO/IEC 20000 Toolkit

An easy to use toolkit for
implementing and improving
service management.

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read more

Consultancy »

  • Align IT with your business strategy
  • Business service management consulting (ITIL and ISO 20000)
  • Implement IT governance (COBIT)
  • Adopt and adapt best practices to transform your organization

Professional Development »

  • ISEB accredited training and ITIL certification: on-site, public and on-line
  • Building your capability: individuals, teams and organization
  • Organisation and skills assessments
  • Workshops, coaching and mentoring

Service Improvement »

  • Rapid improvement to reduce downtime
  • Improve relationships with customers and suppliers
  • Deliver business change successfully using ITIL lifecycle management
  • Optimise services across suppliers