ISO/IEC 20000 Courses and Qualifications

Many organizations have achieved ISO/IEC 20000, the IT Service Management standard that is aligned with ITIL®. Certification has been growing rapidly across the world. ISO/IEC 20000 is the auditing standard that is aligned with ITIL. Adopting an ITIL based framework is well suited for achieving ISO/IEC 20000 certification.

ConnectSphere's ISO/IEC 20000 Courses are:

• Introduction to ISO/IEC 20000
• ISEB accredited ISO/IEC 20000 Foundation Course
• Planning and Achieving ISO/IEC 20000
• ISO/IEC 20000 for Practitioners
• ISO/IEC 20000 for Auditors

Achieving ISO/IEC 20000 requires organisational and cultural change. ConnectSphere can help you to manage this change through a programme of targeted training and education. The courses are shown in the following roadmap.

ISO/IEC 20000 Training Roadmap

Not the course you are looking for? To view a full list of our ISO/IEC Training courses please visit this page. Alternatively, if you are looking for consulting services to help you achieve ISO/IEC 20000 compliance, please visit here.