IT Governance and ITIL® Training  

Having the right governance of IT and ITIL practices in place for your teams is essential if you want to deliver true business value. ConnectSphere offers classroom, on-line, blended learning :

• Planning of ITIL, IT skills development for organizational success
• Interactive Workshops for ITIL and IT governance implementation
• Classroom, on-line, blended learning courses
• ISEB/ITSQB accredited courses for ITIL, business analysis and testing
• Workshops for process, skills and role development

ITIL® V3 and ISO/IEC 20000 Training

Get the right ITIL V3 and ISO/IEC 20000 service management training solution for your needs through ConnectSphere:

• Qualifications in ITIL Service Management and ISO/IEC 20000 at all levels of certification
• Instructor led ISEB accredited ITIL training courses focused on building competencies in ITIL Service Management
• Customized training for skilling of specific Service Management roles
• Mentoring and coaching in all areas of ITIL Service Management and organisational transformation
• Interactive Workshops for ITIL and IT governance implementation
• Be part of our ITIL Service Management community

Industry experts

Our industry leaders and specialists have many years of experience to help you to develop your competence in ITIL, Testing, Business Analysis and PRINCE2.

On site training

Come to us for great on-site IT and ITIL Service Management training to help your organizational transformation. This is a cost efficient approach to building your team’s success and will re motivate and re-energize the whole team. By integrating training into the overall ITIL service management implementation, we can help you gain maximum value from the training and from individuals that attend our courses. 
Public courses
ConnectSphere offers the full range of ITIL Service Management and ISTQB testing  public courses that are delivered locally and globally. We have a strong commitment to our customers.

What our clients say:

• 'The trainer’s technique for reviewing mock exams is excellent for learning. She is fantastic & motivational. Presentation, Q&A & break time were perfect'
•  'Great instructor as always - makes the topic interesting & engaging otherwise would be pretty dry”
   
• 'Helped me to identify where I need to focus on to resolve current strategy gaps'
  
• 'An outstanding instructor having excellent practical experience as well'
• 'Excellent, bringing academic understanding coupled with business experience at the right level.'
• 'The trainer was clear, accommodating to questions & enthusiastic - her enthusiasm for ITIL service management was contagious.'
• 'I recommend the expert ITIL subject matter knowledge, experience and tutelage I have personally received from ConnectSphere staff. It has been a pleasure to take part in your classroom based training which has always been prepared and delivered to the highest quality and in expert format above and beyond my expectations.'