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Consulting and Toolkits

Best in class services and products that deliver value for customers

We provide information and guidance to clients to establish best practices that will deliver excellent customer experience, competitive products and services. We help you to continually improve and drive change quickly and successfully.

Connectsphere's industry qualified consultants have practical experience of service delivery, globally across many sectors. We can accelerate your journey to adapt and adopt Agile and service management best practices. We can help you to build the capabilities of individuals, teams and your organization. We offer assessments to help you to understand the current state and what options are possible in the future.

Connectsphere's interactive workshops mobilise teams and people to change. The workshops help in the very early stages of building a new or changed capability, products and services - when you are gaining insight and building a business case.

Contact us today to see how we can help you.

Consulting packages

Toolkits for an accelerated implementation

"ConnectSphere's consultancy services coupled with the ISO/IEC 20000 Toolkit are an essential combination for any company aiming to achieve 20000-1:2011" 
Service Operations Manager, Technology, News UK

Our consultants

Our consultants have experience in organization transformation, service management and managing projects. They lead ConnectSphere's best practices in the following areas:

  • Organization transformation and professional development
  • Service lifecycle management, cloud service deiivery
  • Service Desk and support, service management
  • Digital transformation, Agile and Lean
  • IT service management tool implementation
  • Supplier management, insourcing/outsourcing

“ConnectSphere represents that much sought after combination of deep technical knowledge, an ability to communicate and educate with that knowledge, whilst remaining focused on what the client actually needs to deliver results.”
- Director, GlaxoSmithKline