ITIL® Intermediate Service Lifecycle Stream

The focus of the ITIL Intermediate Service Lifecycle courses is the service lifecycle itself, the use of process and practice elements used within it and the management capabilities needed to deliver quality Service Management practices in an organization. It includes individual courses and qualifications built around the 5 core ITIL volumes:

• Service Strategy
• Service Design
• Service Transition
• Service Operation
• Continual Service Improvement

Candidates gaining ITIL Service Lifecycle certification can combine these units with Capability Lifecycle stream modules to achieve the ITIL Expert Level.

These qualifications were launched in October 2008 and January 2009 by the OGC’s Official Accreditor – The APM Group Limited.

Not the course you are looking for? To view a full list of our ISO/IEC Training courses please visit this page. Alternatively, if you are looking for consulting services to help you achieve ISO/IEC 20000 compliance, please visit here.