Welcome to ConnectSphere
Thinking about adopting ITIL V3 or achieving ISO/IEC 20000? Try our:
- Management insight seminars, on-site
- Awareness course, half-day or one day on-site
- ITIL V3 courses, public and on site
- ISO/IEC 20000 courses
- Strategy and implementation workshops
Let ConnectSphere help you on your journey to integrate IT with the business needs
Consultancy and implementation services
- Assessment - baseline & benchmarking against ITIL,ISO 20000, COBIT
- Consultancy - accelerate your journey to delivering success
- Strategy development - develop a roadmap to achieve business success
- ITSM implementation services - Transform your service management system
- Supply chain management - selection, assessment and performance
- Quality assurance and compliance
- Knowledge management - through collborative systems e.g SKSM, CMS and CMDB
- Workshops - Focus on a problem or a change and gain commitment
Training and learning services
- ITIL V2 to V3 bridging courses
- ITIL V3 foundation training
- ISO/IEC 20000 training
- COBIT implementation workshop
- ITSM awareness and orientation
- Strategy workshops
- Discovery and mobilization workshop
- Process workshops
- Mentoring and coaching
